I was playing 25¢ Five Play 9/6 Jacks or Better Multi Strike at the South Point during their “Half Price Amazon Gift Cards” promotion in November. A friend, “George”, sat down next to me. And later still his wife joined us.
I didn’t notice how much George put in to start. Early on he hit a $1,000 royal flush on the bottom line and then later a $250 four-of-a-kind on an 8x line.
After a while, George’s wife commented that her shoulder was bothering her. George took that as a suggestion that she wished to leave and went to cash out. I noticed that he had $3,095 worth of credits on his machine.
I suggested he play a few more hands (at $25 per) and likely he’d get his credits lower than $3,000 sooner or later. He was aghast. “You want me to play to lose $100? That makes no sense to me. Why should I do that?”
The reason is that if the ticket is $2,999.99 or less, you can cash it out at the ATM machine. If it is $3,000.01 or more, you must take it to the cage. If it is exactly $3,000, I’m not sure.
For a ticket over $3,000, they ask to see your ID and your player’s card and they call over the slot shift manager to verify that you came by the ticket lawfully. Once all the i’s are dotted and t’s crossed, they pay you.
Players should try to avoid this if they can. The South Point, like almost every other casino, restricts players who win too much. Having your name on the list of someone who cashed out for more than $3,000 can’t do you any good. It may eventually affect your welcome. I actually don’t know for a fact that it does matter, but why risk it?
Assuming you’re a reasonably strong player, you never know how close you are to being removed. In my opinion, taking precautions to stay slightly more anonymous is the better play.
Could he have refused to show his ID? Probably. There are no legal requirements for showing ID for cashouts of less than $10,000. But video poker players who regularly get W2Gs are used to showing their ID in a casino. For us, it’s not a particularly big deal. For table game players who play unrated, this could potentially be a big deal. But playing unrated is no way to get Amazon gift cards.
To me, this was not “losing $100.” George was approximately half-way through the $83,340 coin-in he was planning on playing during the month to get $500 in Amazon gift cards.
The score on every video poker machine goes up and down. Five Play Multi Strike has a higher-than-average variance, so your score goes up and down even more.
It doesn’t matter, to me anyway, what my score is today. I’m concerned about a much longer time horizon than just today. If George played 20 more hands (earning 500 additional points) and his score dipped by $100, that would be a better time to cash out and that would mean he had 500 fewer points to earn for the month.
If it happened that he hit another $1,000 royal flush right away (not likely, but possible) or if it took more than five minutes to get his score below $3,000, I wouldn’t have said anything if he wanted to cash out. After all, his wife “sort of” asked to go, and happy wife-happy life.
Note: I passed this by “George.” He said this time they did ask to see his player’s card, which they took away and presumably made a photo copy of it, but not his ID. He said it took about 10 minutes. He commented that his biggest takeaway from this is that next time his credits get about $2,500 in this casino, he should simply record the score and cash out. If he wants to continue playing, he can just insert however much he wants. It avoids the “problems” outlined in this article.

Some of the casinos just start printing tickets when you exceed $3K in credits.
These logs of large cash outs are kept for FinCEN reporting. Your name and card number are entered on “the board” and kept in case you come to the $10,000 threshold. The cage doesn’t know or care if you won or lost. If he is a regular player, he has nothing to worry about at the cage.
One more thing. If SP is so worried about “strong players”, there are ways they can easily make the better games more costly for comps, points and promos. Obviously I won’t point them out here.
My experience at South Point is if a ticket is $2,500 or more, the cage cashier will ask for your slot club card to copy. It does take about 5 minutes to process the ticket.
I have cashed out a ticket for $2,700 at the atm machines. I think there is a limit on how many bills the atm machine can process. I have had a ticket for something like $2,679 and the machine would not process the ticket.
I’m a player on the east coast who has had some moderate success in video poker and was wondering if Mr. Dancer could clarify what a player is who “wins too much” is? (thus drawing a restriction)
Is this a dollar amount for one year (maybe the player was just lucky?) or is this a dollar amount that’s consistent for a number or years? (more than just luck)
It’s totally arbitrary, sometimes they just don’t like the way you look or the sound of your name at drawings. And if you do manage to win about the same amount several years in a row, that’s very lucky. Some casinos are sweat shops and will back you off on your first W2G, others will act on more than one W2G in a day, and so on. Some look at daily win, some look at weekly win, some look at monthly win …