Printer turn around time

When you guys send something to the printer, how long does it typically take? 

According to a YouTube episode "Breaking The Slot Code" was sent to the printer in late February or early March and would be shipped to customers in April. 

Anthony was very confident the books would be in the office in April. I believe his exact words were "Well not just think, I know" the book will arrive to the office in April. 

In April we were told it is at the printer and would be coming soon. 

Now it is May and we are still being told it is "at the printer" How long does the printer take? 

Trying to be patient, but starting to suspect some dishonesty and a lack of transparency. 

Edit: removed a statement speculating they received the book in April, that in hindsight I found to be unnecessary as I have no evidence for the speculation I made. 

This speculation is incorrect. The book has not been received by us. If I said the things you say, then I believed them at the time, but we can't control every aspect of the process. We expect delivery any day, but still have not been given a firm ETA. The website is in beta and is ready to go live at any time, with the possible exception being if the ability to accept payment isn't set up and we're working on that now. If the book were to come in tomorrow and the commerce component wasn't ready, then yes, we'd hold it, because it affects the information in the book.

That's the reality, but I want to add that as the publisher, we can release the book whenever we want. As the customer, you have the right to cancel your order if this doesn't meet with your approval. I've made this point before and nothing has changed. Everyone who's purchased has gotten the best deal. If that's not enough, then exercise your refund rights. Excuse me for this, but uniformed accusatons of "dishonesty" ruffle me.

Fair enough. 

I did not mean to accuse you of dishonesty, just expressing that I was starting to suspect it.

I retract and apologize. 

Of course as the publisher you are free to delay as long as you want or even choose not to release it at all. 

Hopefully you can understand why a customer might find the constant delays, without much explanation a little frustrating. 

On a recent YouTube episode (Las Vegas Advisor Update: Closures Openings And Big Surprises) at the 27:10 mark you stated the book is "done, printed, and on its way back to us." Do you still stand by that statement? 

Yes. Full transparency, it was supposed to ship with another book that's been delivered, but wasn't. The printer goofed on that. I believe it will be here next week. Don't hang me if it isn't.

LiveFreeNW, this is truly a one-off, at least in my memory.  From an old-timer (me), LVA is absolutely the most customer friendly, in fact solicitous, of businesses out there.   

Candy

Just for research purposes, I turned my printer around, and it only took thirty seconds. It would have been even quicker, but I had to unplug it.

I don't believe there has been any outright Dishonesty, but Transperancy has been lacking IMHO.  Dec. 24  I purchased a Book, not anything to do with a Subscripion service to a  website.  which hasn't been mentioned till just recently?  and yes we got the best deal , But $26.11  17 months ago, is now worth $29.70. I Know...a full refund has been avail from the get-go, but it kept seeming like the book was going to come out soon. and now even if the book comes in, "it wont be sent till the Website Commerce function is up and running"?   "because it affects the information in the book"?  does the book not stand on its own?  I really have no interest in a $360 a year website subscription!  AC, I appreciate everything you and LVA do for us and the Las Vegas experience, and I dont want a refund... I'll remain a loyal LVA member,  but this hasn't impressed me one bit!

Let me try this one more time. Not everything can possibly go according to plan every time. We update as we go according to what we know. If circumstances alter things, all we can do is go to the next best option. The book 100% stands on its own and if you make a single proper play, your EV will surpass your $3.59 opportunity loss many times over. If that's not enough, the refund option is always available. I'm not arguing the fact that we didn't do this optimally, but there were reasons for the delays and none of them were duplicitous as seems to be what's being implied.

I'm just curious how anyone, this author, Bob Dancer, or Evil Knievel, can just look at a slot machine and determine that it's +EV. The Big Fat Kettle Corn Bonus could be massive, but how can the odds of getting it be determined? How can the inherent base payback of the game (irrespective of the bonuses) be known--a data point that would absolutely have to be determined in order to deduce whether or not the game is in a positive state? How can it be known how often the bonus hits? That would be necessary as well.

Now, if you knew the base payback for a given machine, you could start there; then, you would have to know the frequency of the bonus hit(s). In the absence of that info, you're simply guessing. I suspect that slot vultures use the published regional figures for slot paybacks. But those are averages spread among dozens of casinos in a given area (Strip, downtown, etc.) and therefore, thousands of machines. How do the vultures know where that Dragon Droppings machine with the bonus just ready to pop lies on that spectrum?

That's why I've thought for some time that slot vulturing is a chimera at best and a fraudulent story used to sell books and website subscriptions at worst, and all the prevarication surrounding the publication and distribution of this book makes me lean even more strongly toward the latter.

Sorry again that my initial post came off a bit harsh and accusatory. I probably should have worded it more carefully. 

I appreciate all the hard work you guys do over there. 

Looking forward to the book coming in the next couple weeks. If it doesn't then don't worry, I promise I won't lead a mob with torches and pitchforks. Haha.