For 2013, Caesar’s Entertainment has increased the amount needed to qualify for their higher Total Reward Club members. A Diamond status requires 15,000 tier credits and the Seven Stars status is achieved at 150,000 tier credits. The 2012, requirements were 11,000 and 100,000. They stated that this was a “slight” increase. Is 36% and 50% really as “slight” increase? They did offer a way to earn tier credits faster but it done not come near to offsetting the increase to qualify.
In the past year or two, there were major changes in Caesar’s comps and giveaways. I know that Caesar’s is trying to decrease costs. Some of the things they do are understandable and acceptable.
Am I incorrect to think that instead of reducing benefits to their better customers, Caesar’s should be at least maintaining the benefits to keep these customers?
In the past year or two, there were major changes in Caesar’s comps and giveaways. I know that Caesar’s is trying to decrease costs. Some of the things they do are understandable and acceptable.
Am I incorrect to think that instead of reducing benefits to their better customers, Caesar’s should be at least maintaining the benefits to keep these customers?
