2008-12-01
We are planning our yearly trip to Vegas and have decided to try a new hotel. I reviewed the hotel ratings posted on your Web site and am somewhat confused. The previous hotel we stayed only received a 3-1/2 star rating, yet had real good comments, while the new hotel we are looking at although rated at 4-1/2 stars, without near the same amount of good comments. In fact, most were negative comments. Can you please explain your hotel rating method for this Web site. There must be more to it than just customer comments. Thanks.