Change in Point Structure

The ROW casinos, the Caesars Rewards properties in Reno, recently changed their point structure. For some of the machines that contain the loosest video poker, Tier Credits (TCs) and Reward Credits (RCs) are now earned at one point per $20 coin-in versus the former $10 coin-in. Although the ROW consists of the Eldorado, Silver Legacy, and Circus Circus equally, for practical purposes this new rule only affects the Eldorado because that’s where the loosest video poker machines are. 

They did a similar change about two years ago. Many players boycotted these casinos because of the change and after two or three months, the former $10-per-RC system was reinstated. It’s possible this will happen again, I suppose. We’ll see. These casinos seem to struggle to attract players. Tightening the slot club can’t possibly be the way to attract more players.

Although this specific change only affects one property, and most of my readers are not players at this particular location, similar downgrades happen at other casinos all the time. The question becomes: How does a player evaluate whether to continue playing there or not?

The Caesars Rewards system is complicated — and each property has slightly different rules than its sister properties. The difference between RCs and TCs is not quickly grasped by many players. In many cases they are earned at the same rate, but they aren’t the same. RCs may be redeemed for comps, sports bets, or, at a two-for-one rate, free play. TCs can’t be redeemed, but determine whether you are Platinum, Seven Stars, or any of the other tier levels. 

The old $10-per-point system made RCs earned by playing video poker worth 0.1% in comps. Cutting that in half means that they are now worth 0.05% in comps. That’s not a big change. If you normally play $20,000 in coin-in in a day, the $20 in comps you previously earned now becomes worth $10. If you redeemed the RCs for free play, the $10 in free play you used to get now becomes worth $5. Other than being ticked off that it’s not as big as before, that’s not enough of a difference to cause most players to quit playing.

But what about if they had 5x or 10x points? Well, that could be different. This casino used to have Mystery RC multipliers every Monday, with a limit of 30,000 RCs. Whatever multiplier you receive, it will now take twice as much play to earn that limit. Time will tell if that is going to be cut back on this promotion or not. 

There are TC multiplier promotions as well. In addition, there are daily TC bonuses. Players earning 1,000 TCs in a day get a 1,000 TC bonus. Players earning 5,000 TCs in a day get a 10,000 TC bonus. That’s the biggest daily bonus offered. Whereas it used to take $50,000 coin-in in video poker to earn the maximum daily bonus, it now takes $100,000. For most players, this is out of the question.

If you play enough to earn a lot of TCs, for every 250,000 you earn, you receive one Seven Stars Experience Credit. There are a number of things you can redeem these for. The most attractive to me is $450 in free play at properties in Las Vegas or Cherokee. For the same play, Reno video poker players will end up with fewer Seven Stars Experience Credits in 2025 than they earned in 2024.

The basic Seven Stars target of 150,000 is harder to get. I find it valuable. The major benefits are five $100 food credits, one $1,200 travel to any other Caesars property including $500 in resort credit, and a highly discounted 7-day cruise for two on Norwegian Cruise Lines. Most properties have some sort of a daily benefit if you have Seven Stars status. 

These properties all have monthly mailers giving you free play, rooms, and resort credits (which are not the same as Reward Credits.) These are generally based on your average daily theoretical. If $1,000 worth of play gives you the same ADT as it did before (even though it gives you half as many RCs and TCs), then the mailers shouldn’t change. We’ll see.

The bottom line, for me anyway, is not the number of dollars coin-in required to get a RC. It’s the promotions and the mailers. If the promotions and mailers stay the same, I’ll continue to play at the ROW, at least sometimes. If they get slashed as well, I won’t. 

The change in the rate of RC and TC being earned is a much smaller change than reducing the pay schedule by one unit. I’ll put up with NSU Deuces Wild with the lesser rate, but if they cut that game by 0.8% to the pNSU game, I’ll likely stop playing there.

It’s the package of benefits (the game, the slot club, the promotions, the mailers) that matters to me, not the individual components of it. Any reduction in benefits is unwelcome, but small reductions are not necessarily showstoppers.