Bonnie and I were recently returning from a cruise and were waiting in the Fort Lauderdale airport for our flight home. We were sitting next to some Vegas friends who were on the same cruise — a man and his wife, their 13-year-old son and their 11-year-old daughter.
I was absorbed in a book and wasn’t following what was going on, but all of a sudden, the girl, Kelly, asked me if I wanted her to get me a free drink from a vending machine? There were sodas, water, and a few types of energy drinks available. Maybe other choices as well. It was across the room and I didn’t look closely at it.
“And just how are you going to get me a free drink?” I asked. “They are usually sold at a premium in an airport and not given away.”
“Daddy found this code on the Internet. You enter the code into the vending machine, and it thinks you’re an employee. You then get whatever you want.”
“Have you tried it?” I asked.
“Well, we tried it and got to the last step and then we chickened out. I’m not a thief and couldn’t bring myself to do it for me. But to give to somebody else, that’s different. And I really want to see if it works. So, what do you want?”
“I want to pass on this,” I replied.
Kelly then asked Bonnie, who didn’t really understand what Kelly was suggesting, so she looked at me for guidance. I told her it looked like a scam that may or may not work. But if it does work, it’s clearly stealing from the vending machine company. When I phrased it that way, Bonnie wanted no part of it either. Kelly got a similar response from both her parents.
Since none of the adults wanted to do this, Kelly concluded that it wasn’t the right thing to do — so she let it go. Had she taken the free drink, I would hope one of her parents would instruct her otherwise. For me to do so would be hypocritical, as I’ve done far worse. Some of those instances readers of my columns have heard about. Some they haven’t.
This is something I might have said yes to 25 years ago. I was new in Vegas and desperately trying to make it. Three dollars saved is three dollars earned.
Even then, however, I wouldn’t have done it in front of five people who knew me and looked up to me. It would have been something I did by myself or with at most one accomplice.
This time there was a dome on the ceiling housing a security camera — which may or may not be active. They didn’t have those 25 years ago. You could just look around and see whether anybody was watching. Not anymore. Although it is doubtful the security system was there to protect against this kind of scam, you never know. The chance of being caught definitely enters into the equation when you’re considering crossing a line.
Would you have taken the free soda?
In casinos, there are numerous situations not so different from this one. When they unexpectedly arise, you need to make a decision. Those with a strong moral compass have no trouble at all with these decisions. The same is true for those with no moral compass at all, although they make the opposite decisions from the ones in the previous category. Where it presents problems are for those of us who look at each situation as a new problem to consider.
I’ve heard it said that the difference between an advantage player (which I consider myself to be) and a cheat (which I do not consider myself to be) is that the advantage player always does things in a casino legally. I wonder. Temptations arise and we make decisions. Even on the decisions we can justify to ourselves, others may decide we have “crossed the line.”
I chatted about this article a bit with a friend and he listed a couple of cases that would be taboo for him that I thought would have been acceptable for me. And vice versa. He was amazed that I considered something off limits.
Dan Ariely is a professor at Duke University and the author of many books and articles including “Ask Ariely,” an advice column in The Wall Street Journal. One thing I’ve learned from reading Dr. Ariely’s works is that the decision we make now (when temptation is far away and just a theoretical concept) can be different than what we decide in the heat of the moment. Although Ariely’s conclusions are often about sexual matters, I believe they also apply to financial matters. Getting “more money” is one of the major things that inspire those who gamble — whether it’s gambling with or without the advantage.
