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Food Comp Stories

The local mailers at the Four Queens for September and October included some hotel room nights accompanied by food/beverage credit. My offer came with $75 worth of such credit and Bonnie’s offer came with $50. You could not get that credit unless you also checked into a hotel room.

We weren’t having any visitors and prefer our own bed at home to those at the Four Queens, but we do enjoy eating at Hugo’s Cellar, where the two of us can easily go through $125 in a single meal. So, we both got rooms for the same night, played a fairly significant amount (because we didn’t want to get dinged for picking up a nice complimentary with no play), and made a reservation at Hugo’s.

Continue reading Food Comp Stories
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It’s How You Approach It — Part II of II

Beginning in last week’s blog, I discussed my thought processes for using a fairly large food comp intelligently. If you didn’t catch the start of this discussion, it’s available a few clicks away.

The next question was whether the $250 could be spent anywhere other than in a restaurant? Maybe a gift shop, spa, gaming, or whatever?

Yes, it could be spent at the gift shop — but the gift shop had very modest offerings. Still, at the end of our stay if it comes down to “spend it or lose it,” Bonnie might well decide that one of the purses wasn’t too bad. Or maybe she could get something there as a gift. Bottles of alcohol would have been okay. Yes, the cruise ship would lock them up for the duration of the cruise (they want you to pay shipboard prices for your booze), but we’d get the bottles back. As it turned out, bottles of alcohol were not sold at the gift shop.

Next, while dining at Slack’s, was it possible to buy a bottle of wine without having it opened? Bottles that have been opened will be confiscated by the cruise ship and not returned. Some restaurants will leave the bottle totally unopened for you. Many won’t. Sometimes a small tip will get them to bend the rules for you. (And it’s easy to over-tip here. A bottle you can buy for $20 in a liquor store might well sell for $60 in a casino restaurant. Tipping $10 might make sense if it were really worth $60, but that’s a huge tip for something worth only $20.) You don’t know until you ask.

And I certainly wouldn’t ask at the start of the first meal. When restaurant employees are dealing with strangers, they are more likely to follow the rules to the letter. But on the first night, if we spend five minutes talking to the manager about the various places on Cape Cod that would be good for a day trip the next day, and came back the second night thanking him profusely and telling him how his advice really made our trip, we then are no longer strangers. We are “friends.” And sometimes people do favors for their friends.

(I’m actually writing this after our first night at the restaurant and before the second. I have no idea how the conversation will go and it’s better to leave some things unsaid. This is more about the methodology of how I address this situation than it is about whether I was successful at getting an unopened bottle of wine this particular time.)

(A side issue that interests me is when cruise ships confiscate alcohol while you are boarding for a 7-day cruise is that they typically return it to you on the evening of the night before you disembark. For passengers who are remaining on the ship for 14 or 21 days, do they still give it back to you on the night before the first 7-day cruise is over? Or is their system sophisticated enough to keep it until the very last night of your multi-week cruise?

I’ve decided that if I don’t get the unopened bottle from Slack’s, I’ll stop at a liquor store and buy a bottle of wine to take on the ship as an experiment — because we’re no strangers to back-to-back cruises. It’ll be nice information as to whether we are able to enjoy our wine onboard during our second week aboard the ship in these situations.
Another option, whether we’re back-to-back or not, is to buy a bottle of wine off the ship and pay the $7.50 corkage fee. A $12 bottle of wine on land costs $30 on board. Paying the corkage fee is the better choice.)

I was interested in whether comp dollars could be used to buy free play in the casino. I was told that none of the $250 could be used for that, but any additional comp dollars I had can be redeemed for play-it-through-at-least-once free play at a 2-for-1 rate. That is, I could redeem up to $1,000 comp dollars a day for $500 free play. Playing a 99% game, this has an EV of $495 (with some variance). Would I rather have $1,000 in future meals at the M or $495 in cash? This is not an option available (so far as I know) in Las Vegas at either the M or the Tropicana, which are the two Penn National properties there.

I really didn’t know which was worth more to me, but I decided to exchange $1,000 worth of comp dollars for $500 in free play. On another day, I might have decided to keep all my comp dollars.

(The $1,000 in comp dollars I redeemed had nothing to do with the $250 in spend-it-or-lose-it comp dollars I was given as part of my Icon rewards. But they both happened on the same trip at the same place, so I decided to discuss them in the same article.)

Finally, we could let part of the $250 go unredeemed. It’s not the worst thing in the world. We are neither starving nor destitute. It goes against my grain to leave benefits on the table, but sometimes you have to. Sometimes you do this for strategic reasons. This time we’d do it because there was nothing we could get that we really wanted.

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It’s How You Approach It — Part I of II

I earn a number of “free” cruises for play at various casinos. One casino where this happens is the M Resort in Las Vegas. Icon members ($800,000 video poker coin-in per calendar six months), earn one 7-day Norwegian Cruise Line balcony cabin cruise for two people per six-month period — plus periodically they have extra cruise giveaways as well. Any cruises I earn from Caesars Entertainment are also on NCL.

In addition, Icon members receive $500 annually towards travel to get to their cruise and a 2-day trip to any Penn National resort including $250 in food credit. These are actually two separate benefits, but you can use them on the same trip.

Since Bonnie and I enjoy dancing and relaxing, cruises are pleasant vacations — and we’ve been to all the ports. Once or twice each year, we have enough offers for cruising two or three weeks in a row, but one of the concerns is getting to the cruise locations inexpensively. All the credit card discounts talked about by Jimmy Jazz or Eric Rosenthal are in play, of course, but an extra $500 off is always welcome.

As it happens, Plainridge Park casino is a harness racing racino, part of the Penn National chain, and very near the Foxborough part of greater Boston. If we can find interesting cruises out of Boston, then part of our transportation expenses will evaporate.

For much of the year, they have 7-day Bermuda cruises out of Boston, where the ship docks in Bermuda for a few days and doesn’t move. You have 24-hour on-and-off privileges. It’s a different sort of cruising experience compared to having a ship arrive at a port at 8 a.m. and you must be back on board later that same day.

In the fall, they have “fall colors” cruises for seven days north out of Boston, along the New England coast, and then down the St. Lawrence River (a key part of the St. Lawrence Seaway) to Quebec City. The following week, the ship returns to Boston, stopping at primarily different ports. So, if you plan your dates right, you can have three consecutive weeks where there is a different itinerary each week. Plus, if you stay in the same stateroom, you have an extra day to explore Quebec City or the nearby countryside.

That’s what we did. The last week of the Bermuda cruise season was September 7-14 and the first week of the fall colors cruise was September 14-21, followed by the return to Boston on September 21-28. A key part of making this work for us was to start the “fall semester” of video poker classes at the South Point on July 3 which would allow us to finish up on September 4 and get on a plane to Boston on September 5.

I was certainly willing to play at Plainridge were the pay schedules are “interesting.” They didn’t have much video poker, but the best games were actually better than I expected. The loosest I found was $1 Triple Play 9/6 Double Double Bonus, which is worth a tick under 99%, and the machines were busy enough that I couldn’t do an exhaustive search. They had no table games.  And even though this 99% game is less attractive than I normally play, it was plenty good enough to play some — which I’ll discuss in next week’s blog.

There is no hotel associated with the casino, so they put us up at a nearby Holiday Inn Express. Acceptable. They have nicer places in the area, and if they believed we’d be big players at the casino I’m certain a higher-end hostelry could have been arranged. But we probably weren’t going to play that much, and this was fine.

Arriving at the casino at 7 p.m. on a Wednesday, Bonnie and I had $250 to spend food-wise before Friday 9 a.m., which is when we’d leave the area to travel back to Logan Airport from where we had a shuttle reservation to get to the ship. They have Slack’s, which is an oyster bar and grill restaurant, and Flutie’s, which is a sports pub. They also have a food court, but $250 is simply too much fast food for two people to consume in two days.

The first thing we had to figure out was whether we were able to use the $250 over more than one meal? Although there’s a wine list at Slack’s which would allow us to easily surpass the $250 threshold, the surf-and-turf special ran only $30 apiece — meaning that running a tab of $250 over two days for two people without a significant amount of alcohol would be difficult. Food “to go” was of little interest because we were just about to spend three weeks on all-you-can-eat cruises. Still, we had a refrigerator in the room, so having a bit leftover for “midnight snacks” wasn’t all bad.

Next, we needed to determine what would happen to any part of the $250 that wasn’t spent? Was it placed in my “comp dollar” account — meaning that maybe we could spend it back in Las Vegas or at other Penn National properties? If that was the case, the “How do you spend it all right now?” problem disappears.

I was told by the only host on property Wednesday night that this, however, was not the case. The money wouldn’t “evaporate,” but could only be spent at Plainridge Park. I would have liked to ask this same question to a more senior host, but there was nobody available.

There were more things to consider in how to spend these comp dollars, but I’ll leave the discussion for that until next week.

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What Can I Say?

Emails and letters from video poker players are part of my life, and often I get the same sort of question or request over and over again. Every month or so I get some version of the following:

Dear Bob:

I’m a huge fan of yours. I’m leaving for Vegas in nine days and counting. I want to know where the pros play so I don’t waste my time on inferior games. If you don’t tell me, it’s because you are a selfish jerk and I’ll never buy any more of your products.

(signed) Appreciative Fan

It’s gratifying to know that I have fans, even though I’m a selfish jerk. But there are many reasons I can’t give Mr. A. Fan what he asks. Let’s look at some of them.

  • Games: There are dozens of different video poker varieties returning over 99.5%. With the right slot club and promotion, any of these may be highly lucrative. No one (certainly not me) knows all of these. If I tell you that Super Double Bonus or Joker Two Pair or Double Bonus Deuces Wild or Double Bonus Plus is currently the best game, do you know these games? If not, are you willing to spend dozens of hours becoming proficient at the game before arriving in Vegas? If not, knowing that the game is a good play isn’t useful information to you.
  • Skill Level: How good are you? Even the best players have a very small edge. And that’s on only a small number of games played under the best conditions. If you haven’t practiced beforehand on a game, you have no hope of playing with an advantage. Playing the same games the pros play is only a good deal for you if you have the same skills that the pros have.
  • Denomination: If you play for nickels, you don’t want to hear about dollar opportunities. (There are no professional nickel players, by the way, unless you count 5¢ Hundred Play games.) If you like to play for $5, the best quarter game is irrelevant.
  • Slot Club Tier: Some casinos have slot clubs that pay more for high-end players. Let’s say a casino rebated 0.25% in cash back for the lower 95% of its players in terms of coin-in, but 0.50% for its top players. Whether it’s best playing there or at another casino where the slot club returns 0.33% depends on your tier level. Sometimes it’s worth playing a slightly lesser game in order to get up to the next higher tier level.
  • Reservations: Where are you staying and will you have a car? Vegas is spread out and Suncoast, for example, is more than 25 miles from Sunset Station.  Anyone traveling back and forth on the freeway between these two casinos has planned his vacation poorly. That’s very different from staying at the Venetian and walking across the street to play at the Mirage.
  • Comps: Do you need to play a certain amount at the casino you’ll be staying at in order to get free or reduced-price meals, rooms, shows, etc.? If you need to play $20,000 daily in coin-in to get the amenities you desire, that requires less than one hour if you’re a $10 player, all day if you’re a $1 player, and an impossible burden if you play for quarters.
  • Progressives: At any given time, at least half of the good plays in town are progressives. I don’t play them, generally speaking, but many pros do. There is no source of good information for the value of progressives at any point in time (unless you’re part of a group that shares such information with each other), and no way to know whether a seat will be available when you get there. Even if I knew the $5 7/5 Bonus Poker game at the Golden Nugget was high enough to be interesting an hour ago, I don’t know if anyone has hit it in the past hour.  And I certainly can’t predict what the progressive level will be tomorrow — let alone nine days from now.
  • Promotions: Double slot club points can turn an unacceptable game into a great one. A drawing for a new car is worth something if you’re going to be there during the drawing, but otherwise useless. Receiving a logo jacket for a royal flush isn’t worth so much if you already have a closet full of 30 unworn casino logo jackets. New promotions arise all the time. I frequently don’t know what promotions will be in effect in a few week’s time, and without that knowledge, I don’t know where the best place to play will be.
  • Other agenda: Are you coming to Vegas strictly for the gambling or are you (or any of your travel companions) planning on fine dining, shows, nice hotels, child care, proximity to certain other locations in Las Vegas, etc.? Getting a dining comp at a restaurant you wouldn’t want to eat at doesn’t do you any good. Playing a slightly lesser game might be worthwhile if it comes with nicer meals, shows, and hotel rooms.
  • For the games I consider best, there are only a few machines. It’s in my interest to keep quiet about what I know or I won’t get a seat. I don’t know about the “jerk” part, but being selfish with information can be very profitable.
  • I simply don’t know the best games everywhere. I’m restricted at some casinos, and I’m not scouting for dollar and lower games anywhere. Players who know of great games “somewhere” often don’t keep me in the loop — for the same reason I’m not telling them what I know.
  • There are hundreds of 15-machine bars across the Las Vegas valley. Most have poor games unworthy of serious attention, but sometimes you can find good opportunities there. I scout the ones within eight miles of my home — which is a small percentage of all the bars. I doubt if you’re thinking of flying into Vegas to play at a small bar.
  • I do respond to financial incentives. Pay me $10,000 and I’ll tell you all of my plays — in Vegas and out. Up that to $20,000 and I’ll tell you WHY each game is attractive to me. No guarantee that any of the games will be suitable for you to play.

These are a few of the things to consider in choosing what game to play and at which casino. I can’t answer the “where to play” question for you without all of this information.

I suggest that you’d be better off if you considered these questions before you made your own decision about where to play.

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Which is the Better Place?

I received an email asking which of two casinos was the better choice for this player.

Casino A had 9/6 Jacks or Better with a 0.1% slot club with no multiple points ever. Casino B had 8/5 Bonus Poker with a 0.25% slot club, and he only played when there were triple points. He said the food comps at Casino A were better, but he wasn’t there for eating. He was there for making money.

He told me he played both games perfectly. This is extremely unlikely. Although 9/6 Jacks or Better is one of the easiest video poker games to memorize, 8/5 Bonus Poker isn’t. I would estimate fewer than one in a thousand 8/5 Bonus Poker players play the game perfectly. But letting that assumption slide, let’s see what we have, assuming perfect play.

 

Casino A:      9/6 Jacks                   99.54%

Slot Club                   00.10%

Total                           99.64%

 

Casino B:      8/5 Bonus                  99.17%

Slot Club                   00.75%

Total                           99.92%

 

The obvious answer, then, is that Casino B is considerably better. For a dollar player who plays 600 hands per hour, Casino A is $8.40 per hour more expensive than Casino B.

The obvious answer is incorrect, however. For this player, it is not the case that Casino B is better. Why not? Because his stated goal is to make money and that means that both casinos are TOTALLY unacceptable. Not less acceptable; TOTALLY unacceptable.

A return of 99.92% is not “close enough.” It’s impossible to end up a long-term winner when the casino has any advantage at all.

If the casinos had other promotions, however, that could change things. Perhaps one or both send periodic checks in the mail on the order of “come in during the first two weeks of the month and we’ll give you $50 just for showing up.” Or perhaps they have regular drawings and the player has a decent shot at winning something valuable. Either or both of these promotions could make the casinos potentially profitable. But without such promotions, the house has the edge.

For most players, this would not be an insurmountable problem. Few players demand that casinos be potentially profitable. (No slot player, for example, has any realistic expectation of being an overall winner. They hope to win THIS TIME, but they know that in the long run the casino will most likely win from them.)

Many players value the gambling experience and count the free meals and rooms as part of the deal. For players like that, both casinos offer an excellent gamble which is better for the player than can be found in many casinos. Which casino is better might well depend on how much better the food is at the casino with the lesser game and how important that is to the player. To some people having a quality meal is extremely important. Others don’t care that much.

Or perhaps how nice the rooms are. Or maybe how smoky the casino is. Or possibly “easier to get to.” All kinds of solid reasons exist for choosing one place over another.

What should this particular player do then? The choice is between either not playing, or lowering his expectations about whether or not this game will be profitable. It would not be terrible should he decide to play anyway because he really enjoys it. After all, people pay to do many pleasurable things. And if gambling is pleasurable, it’s okay to pay for that too. But I encourage you to be realistic about whether you are playing for profit or playing for pleasure.

In similar cases, I ALWAYS choose not to play. I’ve played video poker for close to 25 years and it’s isn’t a “special treat” to me. I enjoy it. But I can go without playing if the odds aren’t there.

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Are Women the Dutch Book?

Last week, as part of the celebration for International Women’s Day (March 8), a statue of a defiant girl staring down the Wall Street bull appeared. Count me among those who love the statue and hope it will stay. It is no secret that women are under-represented in many fields, including the AP world, as I discussed in an earlier post. Some APs have floated the idea that if the casino’s old-boy network underestimates the skills of women, women might actually have a strategic advantage relative to their fellow male APs. These ringer women will get away with murder, and will make huge profits before they are even suspected. Well, that’s the theory at least, but are women the Dutch Book? Continue reading Are Women the Dutch Book?

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Does it Matter?

You’re at your favorite casino. You’ve played a lot all month and are now there for the big drawing. Here’s the way it works:

Ten winners get called — they have a minute and a half to show up and identify themselves. If one or more spots are unclaimed after 90 seconds, more names are called. Eventually there are 10 contestants to “play the game.” Good news! You’re one of the chosen few — but I’m not going to tell you now whether you were first or last.

The way the game works is that 10 unmarked envelopes, in numbered spaces, are on a big board. Prizes total $25,000. The distribution of the prizes in the envelopes is:

First                        $10,000

Second                    $4,000

Third – Fifth                $2,000 each

Sixth – Tenth                 $1,000 each

 

Any of the players may end up with any of the envelopes. The first player drawn has the biggest choice. The last player drawn has no choice at all, but clearly it’s better to have this “no choice” rather than not to have been called at all.

Here are the questions: What’s your EV (expected value) if you get the first choice? What’s your EV if you barely make it in and you end up taking the last envelope? (We’re assuming the envelopes are indistinguishable from one another. I’ve been at drawings where actual cash was in the envelopes and the envelope with 100 C-notes inside was quite a bit fatter than the ones with “only” 10 Benjamins. In that drawing, you definitely wanted to be first to pick because visual inspection of the envelopes contained valuable information.)

The answer, of course, is “it depends.” (I like questions where this is the answer. That gives me something to write about!)

For the first player to select, the EV is clearly $2,500. A total of $25,000 is being given away to 10 players, and $25,000 divided by 10 is $2,500. This is as simple as an EV calculation gets.

For the second player, his actual EV depends on what the first player chose. If the first player selected a $1,000 envelope, then the second player’s EV is $24,000 divided by nine, which is $2,667. If the first player selected the $10,000 envelope, then the second players EV drops to $15,000 divided by nine, which is $1,667.

By the time we get down to the last player, there will be one envelope left and the EV is whatever prize hasn’t been claimed — meaning $10,000; $4,000; $2,000; or $1,000.

How do you take a weighted average of that?

Before I answer that question, let’s change this discussion a little. Assume each of the players selected an envelope but didn’t open them until the very end when they opened them together. In that case, each of the players has an EV of $2,500. There is still $25,000 in the prize pool, so far as they know, and they each have one in 10 chances to get any of the prizes.

Now, change it again. Assume you are the last person in line but you put earphones and blinders on until it’s your turn. Based on the information you have, you now have the same $2,500 EV as you would if everybody opened the envelopes at the same time!

If you are watching what happens and you’re still last, and you do this many times, on average your EV will be $2,500 — with variance!

Mathematically, on average it doesn’t matter whether you pick first or last. It can matter psychologically however. You see the $10,000 and $4,000 envelopes opened by somebody else and it’s a real downer if you’re somebody who sweats your daily scores! But sometimes getting called last will mean you see all of the smaller envelopes being opened and you’re left with the big one! On average it doesn’t matter, but if you want to feel bad about it, knock yourself out.

Since there are five $1,000 envelopes out of 10 total, half the time the last guy will end up with $1,000. (Of course, half the time the first guy — with complete freedom to choose any of the envelopes — also gets $1,000.)

When the first guy picks $10,000 (which will happen 10% of the time), it LOOKS like having the first choice was a big advantage. But it really wasn’t. He just made a lucky pick.

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D T B

Bonnie’s family accepts that I’m a successful gambler. They also believe that the methods and discipline I use to succeed involve far more study than they want to invest — especially since it will never be more than an occasional hobby for any of them. Continue reading D T B

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Identifying a Pattern

I planned on playing for six hours at the Palms from shortly after midnight until about 6:00 a.m. on the early morning of Wednesday, April 27. It was a double point day— I also earned points for gift cards, a small amount of value for the weekly drawing, plus my play kept the mailers and other benefits coming. There were only two machines that I wanted to play, both containing $1 Ten Play Deuces Wild Ultimate X, and I expected other players to want the same machines on that day. So I went at hours when other players preferred to sleep. And this time, at least, one machine was available. Continue reading Identifying a Pattern

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I Think My Card Might be Poisoned: What Now?

After getting heat hitting a repeat target, my teammate Bullet sometimes says, “I’ve gotta go in there and find out if my player’s card is good.” Why? Why?? Why???

No! No!! No!!! First of all, do you really even need to know the answer to the question? Continue reading I Think My Card Might be Poisoned: What Now?