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Arte Museum

Arte Museum


The latest in a growing line of immersive digital museums, the Arte Museum, opened in early November at 63, the new shopping center between the Cosmopolitan and the Shops at Crystals. The entrance is in back on Harmon Avenue.
“The Eternal Nature Exhibition” is the most elaborate and ambitious of this type of museum (Van Gogh and Disney at Crystals, Space, Safari, and Monday Night Football at Illuminarium, etc.), with several rooms of varying themes on two floors.

In fact, the lighting, mirrors, and maze make the Arte Museum more like a combination of the immersives and the Paradox and Illusion museums.

The tour starts out in the Infinite Waterfall room, where you get your first taste of the mirrors and reflective floors, not to mention the sound effects (a fourscore roar).

You’re then directed (by arrows) into the Flower room, which has an upright piano for some reason.

From there, you traverse dark hallways to the Wave and Forest rooms, beautifully presented.

The Star room is, perhaps, the most confounding, full of hanging light globes and hemmed in by mirrors.

The Jungle/Live Sketchbook room is alive with bird calls; in addition, it’s the only interactive feature we’ve seen in the immersives. You grab a piece of paper with the outline of an animal and color it in, then place it on the scanner, and they magically and immediately appear on the screen. Fun!


Then comes the Seashore room, complete with rolling breakers and Northern Lights—don’t get your feet wet in the virtual surf — unless you’re 10 years old.

The last room is the climax, a combination of Masterpieces (Van Gogh, Gaugin, Monet, Manet, Renoir, Degas, Klimpt) and Light of Las Vegas, produced especially for this venue (there are six around the world).


The rooms can be a bit disorienting and you’re wise to be careful where you’re walking, at least until you become accustomed to the spaces. Also, like all the digital museums, the equipment has to be kept cold and advertised as a 90-minute experience, you definitely want to bring a sweater, wrap, or jacket, so you don’t freeze to death.

Note that the only bathroom is up front, so go now or forever hold your caprice. And other than the floor throughout, there aren’t any chairs or benches, definitely an inconvenience at best or hardship at worst by the end.

You walk through the Tea Bar on your way out, where you can get a black or strawberry milk tea or caramel latte ($7 each). They’re all served cold. By then, you’d kill for something hot to hold in your mitts.

You can’t buy tickets at the door; you must buy them online in advance. We were there over the first weekend and attendants came out to the waiting line with a QR code and showed the ticketless how to scan it to get to the app and pay via cell phone. We’re not sure if they still do this (but probably). Also, the tickets are expensive, if you pay retail, $50 Mon.-Thurs. and $60 Fri.-Sun. and holidays, $10 discount for seniors, kids, military, and locals. There’s another $10 off for showing up between 10 (opening) and 11:30 a.m. But there’s also a $5 service fee for booking online, even though it’s the only way. Our ticket came to $35, which is about as cheap as you can do it.

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Trying to Go Back Again

From 1974 to 1980, I was involved full-time in backgammon — to the tune of 3,000 hours a year, including playing, studying, and for a brief while running a tournament. I went broke. While I had done well against new players, the backgammon craze waned, and the remaining players were superior to me. Playing against superior players is a prescription for bankruptcy.

Over the next decade, I played or studied perhaps 1,000 hours a year because I had to maintain a full-time job to support myself. And I managed to play for smaller stakes against weaker players. At the end, I was a fairly strong intermediate player, by the standards of the day. There were a number of much stronger players around. Try as I might, I just didn’t have the ability to evenly compete with them. And so I avoided playing them.

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Waiting to Get Ripped Off

Author’s note: This week’s blog has nothing to do with gambling. I’m hoping you find it interesting anyway. Next week I’ll return with something about video poker.

Bonnie and I live in a quiet neighborhood in Las Vegas. The homes are 30-35 years old and many of the original owners (including Bonnie) still live there. Everybody looks after each other and crime is low.

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Who Are the Patrons?

On our February 4 Gambling with an Edge podcast, Anthony Curtis brought up something that I had experienced, but not understood why it was happening. With some notable exceptions, numerous Las Vegas casinos have really tightened up. Slot clubs are less generous. Promotions are smaller. Games aren’t as loose as they were.

In my opinion, this is not the smart way for these casinos to be acting. Their customers are hurting. Their customers have less money. At least some of the customers are wary about venturing into casinos at all until the percentage of our population vaccinated is much higher than it is now.

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What Can I Say?

Emails and letters from video poker players are part of my life, and often I get the same sort of question or request over and over again. Every month or so I get some version of the following:

Dear Bob:

I’m a huge fan of yours. I’m leaving for Vegas in nine days and counting. I want to know where the pros play so I don’t waste my time on inferior games. If you don’t tell me, it’s because you are a selfish jerk and I’ll never buy any more of your products.

(signed) Appreciative Fan

It’s gratifying to know that I have fans, even though I’m a selfish jerk. But there are many reasons I can’t give Mr. A. Fan what he asks. Let’s look at some of them.

  • Games: There are dozens of different video poker varieties returning over 99.5%. With the right slot club and promotion, any of these may be highly lucrative. No one (certainly not me) knows all of these. If I tell you that Super Double Bonus or Joker Two Pair or Double Bonus Deuces Wild or Double Bonus Plus is currently the best game, do you know these games? If not, are you willing to spend dozens of hours becoming proficient at the game before arriving in Vegas? If not, knowing that the game is a good play isn’t useful information to you.
  • Skill Level: How good are you? Even the best players have a very small edge. And that’s on only a small number of games played under the best conditions. If you haven’t practiced beforehand on a game, you have no hope of playing with an advantage. Playing the same games the pros play is only a good deal for you if you have the same skills that the pros have.
  • Denomination: If you play for nickels, you don’t want to hear about dollar opportunities. (There are no professional nickel players, by the way, unless you count 5¢ Hundred Play games.) If you like to play for $5, the best quarter game is irrelevant.
  • Slot Club Tier: Some casinos have slot clubs that pay more for high-end players. Let’s say a casino rebated 0.25% in cash back for the lower 95% of its players in terms of coin-in, but 0.50% for its top players. Whether it’s best playing there or at another casino where the slot club returns 0.33% depends on your tier level. Sometimes it’s worth playing a slightly lesser game in order to get up to the next higher tier level.
  • Reservations: Where are you staying and will you have a car? Vegas is spread out and Suncoast, for example, is more than 25 miles from Sunset Station.  Anyone traveling back and forth on the freeway between these two casinos has planned his vacation poorly. That’s very different from staying at the Venetian and walking across the street to play at the Mirage.
  • Comps: Do you need to play a certain amount at the casino you’ll be staying at in order to get free or reduced-price meals, rooms, shows, etc.? If you need to play $20,000 daily in coin-in to get the amenities you desire, that requires less than one hour if you’re a $10 player, all day if you’re a $1 player, and an impossible burden if you play for quarters.
  • Progressives: At any given time, at least half of the good plays in town are progressives. I don’t play them, generally speaking, but many pros do. There is no source of good information for the value of progressives at any point in time (unless you’re part of a group that shares such information with each other), and no way to know whether a seat will be available when you get there. Even if I knew the $5 7/5 Bonus Poker game at the Golden Nugget was high enough to be interesting an hour ago, I don’t know if anyone has hit it in the past hour.  And I certainly can’t predict what the progressive level will be tomorrow — let alone nine days from now.
  • Promotions: Double slot club points can turn an unacceptable game into a great one. A drawing for a new car is worth something if you’re going to be there during the drawing, but otherwise useless. Receiving a logo jacket for a royal flush isn’t worth so much if you already have a closet full of 30 unworn casino logo jackets. New promotions arise all the time. I frequently don’t know what promotions will be in effect in a few week’s time, and without that knowledge, I don’t know where the best place to play will be.
  • Other agenda: Are you coming to Vegas strictly for the gambling or are you (or any of your travel companions) planning on fine dining, shows, nice hotels, child care, proximity to certain other locations in Las Vegas, etc.? Getting a dining comp at a restaurant you wouldn’t want to eat at doesn’t do you any good. Playing a slightly lesser game might be worthwhile if it comes with nicer meals, shows, and hotel rooms.
  • For the games I consider best, there are only a few machines. It’s in my interest to keep quiet about what I know or I won’t get a seat. I don’t know about the “jerk” part, but being selfish with information can be very profitable.
  • I simply don’t know the best games everywhere. I’m restricted at some casinos, and I’m not scouting for dollar and lower games anywhere. Players who know of great games “somewhere” often don’t keep me in the loop — for the same reason I’m not telling them what I know.
  • There are hundreds of 15-machine bars across the Las Vegas valley. Most have poor games unworthy of serious attention, but sometimes you can find good opportunities there. I scout the ones within eight miles of my home — which is a small percentage of all the bars. I doubt if you’re thinking of flying into Vegas to play at a small bar.
  • I do respond to financial incentives. Pay me $10,000 and I’ll tell you all of my plays — in Vegas and out. Up that to $20,000 and I’ll tell you WHY each game is attractive to me. No guarantee that any of the games will be suitable for you to play.

These are a few of the things to consider in choosing what game to play and at which casino. I can’t answer the “where to play” question for you without all of this information.

I suggest that you’d be better off if you considered these questions before you made your own decision about where to play.

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Accidental Quadruple Deuces

A version of this article first appeared about 10 years ago.

Regular Deuces Wild, played for quarters, returns $250 for four deuces. Double Deuces returns $500 for the same hand, but takes away elsewhere in the pay schedule. Loose Deuces returns $625 for that hand and Triple Deuces gives you $750. Each of these games can be found in Las Vegas.

How about Quadruple Deuces returning $1,000 for four deuces? Or even more? In 2007, this game existed accidentally for a few months at a large local casino in Las Vegas, but it could have happened anywhere. And while the base Deuces Wild game on which it was found wasn’t all that great, adding 3,000 coins to an every-4,400-hands event adds about 12% to the return. Apparently four players were able to exploit this and keep the information quiet for a couple of months. They certainly didn’t post it on one of the Internet bulletin boards as that would have killed the play in a day or less.

What happened was this (I might have the facts a little off as I am getting this secondhand): There were eight quarter games tied to a progressive. Six of these games had the progressive set normally, which means that it would be collected when the royal was hit. But two of the games had the progressive accidentally attached to the four deuces hand. Apparently, a slot tech got a little bit sloppy one day and nobody who worked for the casino caught it. So, the four deuces hand started at $1,000 and moved up from there.

Since these were ticket-in, ticket-out machines, winning the jackpot merely spit out a ticket and the players could keep playing, so long as the jackpot was below $1,200. And it usually remained at that level because four deuces is a fairly frequent hand with respect to having the progressive rise $200 or more. When the progressive did rise that high, which it did a few times, these players wouldn’t play. They hoped that one of the other machines would hit the royal so everything would look normal. And their luck held. No over-$1,200 set of deuces was hit on either machine.

The way the bubble burst was that someone “not in the know” was playing one of the two juicy machines and happened to hit the royal flush. The nerve of them! When they were only paid $1,000 instead of whatever the meter read, they understandably felt cheated and called it to the attention of the floor people. When it escalated to supervisors, it didn’t take long for the casino to realize what the error was. The two machines were shut down for a while and adjusted. Christmas was over!

I was told about this play after the fact. One of the four players who hit this hard was attending one of my free classes and told me about it. He had just finished reading my Million Dollar Video Poker book in which I write about taking advantage of a similar-yet-different casino mistake.  He wanted to tell me that these errors were still happening out there — if you could find them.  

He asked me if the casino could demand its money back because of the machine overpaying. While first making sure he realized that I wasn’t a lawyer and couldn’t speak authoritatively on the subject, I told him that I didn’t believe the casino could effectively take any civil or criminal action against him. If the casino could not show that he was in cahoots with the slot tech who made the improper settings, then the casino was stuck.

What the casino COULD do, however, was restrict him from the property if it so chose. Assuming these four players used their slot club cards while playing this game, it wouldn’t be difficult for the casino to check their records and determine who was playing these machines heavily over the past few months. Even if the players didn’t use their cards, they were surely caught on surveillance tape.

The casino could well decide that they didn’t want these players around anymore and that would be perfectly legal. Casinos in Nevada can restrict the play of anyone, so long as it’s not based on things such as race, gender, or national origin.

Of course while this was going on, the players couldn’t be sure how it would all turn out. They were regularly winning $2,000 a week or more apiece, week after week, and that’s big money for quarter video poker. Winning like that is EXCITING, especially since you don’t know how long it’s going to last.

I wasn’t there, but there had to be discussions about how to share time on the machines, how to keep it quiet from others, and how much they could play without the casino employees noticing that these same guys were playing the same machines EVERY DAY all day long. There are no unique best answers on how to do this and opinions vary widely.

However they decided to do it, it was impossible to predict when a casino employee would put two and two together, when other players might find out and demand a piece of the action, or when someone accidentally hit the wrong kind of jackpot at the wrong time. There would have been all KINDS of things to worry about.

Mistakes continue to happen in casinos. To exploit them, you first have to FIND them. Players who do a lot of scouting have the best chances to find these kinds of mistakes. Players who don’t scout are left with complaining that other people find these things.