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Gifts that Aren’t Gifts

Bob Dancer

Casinos reward players for playing. These rewards typically include cash back, free play, rooms, food, show/event tickets, and as many other goodies as a marketing director can imagine. I’ve received gift cards, spa treatments, cruises, shopping sprees, trips, and discounts on a variety of things.

Once you’ve received these rewards, for the most part you can use them as you see fit, including redeem them, ignore them, give them to family and friends, and, sometimes, sell them. If you’ve received a logo jacket, for example, and choose to sell it on eBay, no casino executive will object to this.

If the casino has offered you a hotel room, and you give this room away, again there’s no problem. But if you sell the room, and the casino discovers this, you may well be punished. Each casino has its own way of bringing players into line, but you usually will receive a warning before the casino takes any action.

If you continue selling rooms after the casino tells you that it’s not allowed, the casino will “solve” the problem by not giving you free rooms anymore — and maybe kicking you out altogether.

I can see the casino’s point of view on this. After all, selling rooms is one of their income streams, and if they can sell the room instead of giving it away for free, it helps their bottom line.

I can also see the player’s point of view on this. If a casino “gives” you something, you should be able to do whatever you want with it. It’s hard enough to beat the casino. Adding a few extra bucks from selling something the casino gives you makes it easier to win. Or at least lose less.

While I haven’t sold any comped rooms for several years, if I were to do it again, I’d try to do it in a way that would maximize my chances of being successful at it.

First of all, I wouldn’t go through a host. My host knows my preferences — perhaps one bed, no smoking, high floor, near elevator — whatever. If I all of a sudden I want two beds in a smoking room, the host is going to be asking questions. I could say it’s for my brother-in-law, and that would fly once. But if I tried it several more times, each time with a different set of room requests, the host may get suspicious. While the host is your “friend,” of sorts, the casino signs her paycheck. 

So, after the reservation is made, go though the front desk to make the changes in the “smoking or not” kind of requests. To the front desk, you’re just a name. To your host, you’re quite a bit more than that. Casinos identify you by what kind of games you play, what stakes, what frequency of play, what your win-loss numbers are, and a variety of other things. All this data is part of how your host knows you.

Second, if I get a comped room and sell it to somebody, I’d play some that weekend. It doesn’t have to be a lot. But no play at all waives a red flag. 

Third, I’d be discreet about it. I wouldn’t post an ad that offers discounted rooms to the such-and-such casino. Those ads might well be seen by somebody who works at the casino, and it could lead to it being investigated. Once somebody who works at the casino tries to “buy” such a discounted room, they’d find out that I was behind it — and the cat would be out of the bag. No thanks.

Fourth, I’d spread it around to several casinos if I had potential comped rooms at more than one place. Each time one does this is a risk. Doing it at several casinos rather than just one dilutes that risk a bit.

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Atlantic City and its discontents

More than the presidency is changing at Borgata (with Travis Lunn having left to head up Mandalay Bay). Out goes the carpeting, to be replaced with the cool tones shown at the top of the above photo. Our man in Atlantic City is not pleased with the flooring switcheroo: “When Ocean Casino replaced their carpet a few years ago, the carpet colors were bright and attractive. Last year, Bally’s replaced their carpet. The carpet colors are bright and attractive. Did Borgata’s new, blue-tone carpet come from a discount carpet store? Shame on MGM Resorts International for the choice.” (We confess we actually like it.)

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Seventeen Days in Vegas

Bobby Vegas: Friends Don’t Let Friends Play Triple-Zero Roulette

What could possibly not happen in that time? Well, let’s see what did.

To start was a six-day Super Bowl event I’d been planning for 18 months. Even with all the client frustrations and a greatly reduced crowd of 15 people, it was a huge success. It took place at Stadium Swim at Circa and the bill was around $10,000.

Shaq’s Fun House at XS at the Wynn the Friday night before Super Bowl Sunday was, in a word, wild.

I got photo-hustled twice, once on Fremont Street and once in the Bellagio self-park.

(I also needed a pinky ring for — what else? — Bruno Mars’ Pinky Ring at Bellagio and bought some fake gold from a “broke Saudi” who needed gas money to get home to San Francisco. It’s okay. I didn’t have to go to a jewelry store, figured it was fake, and got a “gold chain” too, all $100 for what was worth maybe $20.)

Besides, before this trip, I learned that Bruno Mars was opening an intimate lounge at Bellagio and his band The Hooligans was going to play over the first two weeks. I’m a huge Bruno fan, having seen him twice in Vegas and North Carolina. I had to be there, especially Monday night after the Super Bowl. So I booked several reservations for opening night and other nights.

And baby, I became a star. Worked the Bobby Vegas LVA journalist thing all the way home. It was so incredible, I decided to stay in Vegas for the Hooligans’ entire 14-day run or until I fell over dead. I was there for six out of the first eight nights, dancing up a storm with all sorts of hotties and getting a massage the first three days to work out the kinks. The band actually asked to take a picture with Bobby Vegas. But there’s a rule: What happens in the Pinky Ring stays in the Pinky Ring. So the house photographer took the shot and I still don’t have a copy!

Bruno got up and shook my hand the second night. I don’t remember what he said, but let me repeat that. Bruno Mars got up and shook my hand.

I danced with Janelle Monae and her girlfriend (well, okay, there were like 10 of us). I bonded with Jackie Wilson’s son Bobby and danced with Tina Turner’s goddaughter Gladys, who said I was the best dancer she’s ever been with. Two 40-something African American ladies asked me, “You’re from Brooklyn, right?” And a 20-something Colombian I was dancing salsa with said, “You’re Latino, right?”

The hosts all welcomed me back every night like I was the celebrity. I became an honorary Hooligan, spent oodles of money going to the Pinky Ring six times, though it was mostly from wins at video poker and roulette, and brought home tons of swag.

Then I got COVID.

More than a month later, I’m still recovering.

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THE FACTS ON HITTING A ROYAL FLUSH AT VIDEO POKER

This post is syndicated by the Las Vegas Advisor for the 888 casino group. Anthony Curtis comments on the 888 article introduced and linked to on this page.

AC says:

Video poker players will like this article. Many players know the commonly cited statistic that a royal flush occurs about once in 40,000 hands on average. But beyond that, the related numbers are less known. This article by Henry Tamburin puts these numbers all in one place, both the frequency of being dealt X number of cards to the royal flush and the odds of hitting it. One interesting fact within is that it’s almost twice as likely to get a royal on a 5-card redraw than on the initial deal (the redraw comes from a pack of 47 cards that are minus five that won’t complete a royal). There’s also some bonus info at the top of the article regarding how video poker games select and deal the cards that appear on the screen.

This article was written by Henry Tamburin in association with 888Casino.

THE FACTS ON HITTING A ROYAL FLUSH AT VIDEO POKER

Let’s face it. What all video poker players hope (and pray) for is that the next hand will give them a royal flush because that results in an immediate 4,000 coin payoff. But did you ever wonder what the chance that this will happen when you hold, say, four cards to a royal flush? How about holding three cards to a royal? And what is the chance of being dealt a royal flush on the initial deal? I’ve summarized the answers to these questions below and they may surprise you.

Continue reading …

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Hockey Knights in Vegas Episode 73: Message Sent and Marchy

Hockey Knights in Vegas is BACK!

It’s the home stretch for the VGK, with 15 games remaining, and the team is still struggling with consistency in both the lineup and their play.

Lindsey, Chris, and Eddie delve into what’s ailing the team and what head coach Bruce Cassidy is doing to fix it. To that end, Cassidy sent shockwaves through the locker room by inserting Alec Martinez and Ben Hutton into the lineup and healthy scratching Zac Whitecloud and Nic Hague in Sunday’s game against New Jersey. The result? One of the best defensive performances by the team in recent memory and a convincing 3-1 victory.

Is that change going to stick?

With eight healthy D men, who are the odd men out? What will the pairs be if the VGK makes the playoffs? And is it time to split up Shea Theodore and Brayden McNabb? There are lots of possibilities and speculation and the crew gives their best guesses.

Then it’s on to the scorching-hot issue for the VGK fanbase: Where will Conn Smythe winner and team-lead scorer Jonathan Marchessault play next year? Everyone knows Marchessault is on an expiring contract and has earned a huge raise. But there are concerns.

This is a can’t-miss segment full of hot takes by the crew and predictions that are sure to infuriate VGK fans worldwide!

All this and more on Episode 73 of Hockey Knights in Vegas!

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What are MGM, Bally’s thinking?

Gaming observers awoke yesterday to the news that MGM Resorts International wants to be shot of struggling MGM Springfield, a $960 million albatross. No great surprise there. CEO Bill Hornbuckle had washed his hands of it a year ago, literally shrugging and telling the Boston Globe, “It is what it is.” Plus, the property president left late last year under murky circumstances and replaced with Louis “Louie” Theros, former legal counsel of MGM Grand Detroit. A curious choice, on the face of it. MGM grossly overestimated the regional pull of a Springfield casino and those chickens have evidently come home to roost.

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A.Y.C.E. Lobster Buffet Update

A.Y.C.E. Lobster Buffet Update 1

[Editor’s Note: We received this trip report from Mike B, who goes to the lobster buffet at the Palms each time he comes to Las Vegas. In this, his second about the lobster feast, he relates his experience with the new reservations system and provides fabulous photographic evidence of the entire process and meal. Thank you, Mike!]

I went on a Wednesday. Luckily, a week before my trip, I read about the new entry procedure and made a reservation for 4 p.m. I received a text confirmation that day and another a couple of days before my reservation.

I wanted to get there a little early to get the coupon validated at the Club Serrano booth; just as I arrived at the casino, I received a third text alerting me that my table would be ready a half-hour early.

I went to the rewards booth, validated my coupon, and headed over to the buffet.

When I got there, one person was ahead of me at the front where you see the greeter. I was quickly sent to the cashier where I paid and was immediately seated.

All I can say is WOW! What a difference from last September when I waited in line for a couple of hours. I’m not sure if this buffet has become less popular than then, but this time, it couldn’t have gone any smoother. I would say the seating area was about 75% full. No real lines at any of the food stations.

All of the food was as delicious as last time and the service was good.

Looking forward to my next visit in September.

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Flat Chest in Louisiana

Thanks to saturation of casinos in the Keystone State, gambling revenues in Pennsylvania were up but 1%. That’s actually a 13% decline from 2019, to $279.5 million. A nice haul, to be sure. Smoke-free Parx Casino fell off 4.5% but led all comers with $45.5 million. The next-best competitor in the City of Brotherly Love market was Philadelphia Live, surging 16.5% to $22 million. Rivers Philadelphia continued to fade, down 5.5% to $18.5 million. Charmless Harrah’s Philadelphia (above) plunged 18% to $11 million, ceding fourth place to Valley Forge Resort with $11.5 million, up 10.5%.

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A Look at Casino Drawings — Part II of II

Bob Dancer

Today we continue our look at casino drawings. If you want to catch up and read last week’s blog, I’ll wait until you come back.

You usually have to plan for a drawing. While it is possible that you’re automatically entered into a drawing and your prizes are sent to you in the mail, the far more typical way is that you need to show up at the casino and activate your tickets at a kiosk. You then need to stick around until the drawing is held and, if you’re lucky enough to be drawn, claim your prize within some relatively short period of time.

This means that if you’re going to compete in one drawing at 7 p.m. on a given night, you can’t be at another drawing as well. So you need to pick and choose where you have the best chance.

It’s not trivial to get to a casino, park, and deal with the crowds in order to win at a drawing. Today, if I don’t have an expected win of at least $250 at a drawing, I won’t be showing up. Your number might be different from mine, but financially it rarely makes sense to show up at a drawing when you only have one ticket in the drum. Yes, it only takes one ticket to win, but that’s looking at “possibilities,” not “probabilities.” I actually look one more layer deep. I look at the probability of being called and the average size win.

In general, the more tickets you have in the drum, the better your chances of winning. If you’re a $5 player, you have a significantly better chance of winning than if you’re a 25¢ or $1 player. If you’re a 5¢ player, five coins at a time, you basically have no chance at all.

It’s usually not a good idea to play a negative game in order to get drawing tickets. Having an expected loss of $1,000 in order to have a 10% chance of winning $500 in a drawing doesn’t make financial sense.

It can make sense to play a negative game if it’s “close.” Playing 99.73% NSU Deuces Wild with a 0.20% slot club is a negative game. A drawing can make up the shortfall. If mailers and comps are given to you in addition to the 0.20% slot club, then this situation was probably slightly positive to start with. 

If you’re going to be at a drawing, and Thursday is a 10x drawing ticket day, make sure you play on Thursday. Ticket multiplier days are a way for a casino to present something worthwhile to players looking for an edge and it doesn’t cost the casino a dime. It actually makes money for the casino because of the extra play generated on that day. The casino has already budgeted the drawing, say $20,000, and it largely doesn’t care which of the players win the money. Drawing ticket multipliers shift the odds from the players who don’t play on that day to those who do.

Don’t win drawings at the same casino too often. This is the “voice of experience” talking and it applies to players who play for relatively large stakes compared to most of the other people in the drawings. At small casinos, where the same people show up for drawings every week, it gets noticed if that one guy seems to win all the time. Players will complain, and when that happens, the casino will come up with a solution that the winning player doesn’t like. So if you win, take a month off or so. 

Read the rules carefully. If it’s the same rules for every drawing, probably most of the kinks have been worked out of them. But if they modify the rules every time, mistakes can be made. Sometimes point multipliers are in effect from 3 a.m. to 2:59 a.m., but ticket multipliers are in effect midnight to midnight. Double dipping might be possible! And they might have a senior’s drawing on Tuesday and a “for everybody” drawing on Friday, and, if you’re old enough, your play can count for both drawings. There might be limits to consider.

It’s possible that for the amount you play, winning a drawing is essentially a zillion to one longshot. If that’s the case, don’t even try. Concentrate on other ways to win in the casino — or in life.