So I enrolled with one payment. My wife got picked up by Medicaid a month later because of her disability. We spent about 3 weeks trying to get her dropped and reporting the “life change” as required by Obamacare. Hours had been spent on hold usually reaching an initial enrollment agent after a time on hold and then to be told each time we have to transfer you to the special department only to be transferred to that special department and to be hung up on before anyone answers. Finally after 3 weeks of this round and round we finally got transferred and not hung up upon. The agent entered the change and told us what my new premium would be. He told us to give the insurance company a few days to get the changes.
That will be two weeks ago Monday. As of yet the insurance company has not gotten the changes and only has the old premium for two people. It takes a minimum of 30 minutes to get hold of anyone at the insurance company. They always end up telling me to contact healthcare.gov. Once they find out it is an ACA policy. I call healthcare.gov get put on hold and after an hour or so someone comes on and tells me we have nothing to do with payments call the insurance company. Round and round we go where it will stop nobody knows.
I expect to get a cancellation notice and to be without insurance any day now.
That will be two weeks ago Monday. As of yet the insurance company has not gotten the changes and only has the old premium for two people. It takes a minimum of 30 minutes to get hold of anyone at the insurance company. They always end up telling me to contact healthcare.gov. Once they find out it is an ACA policy. I call healthcare.gov get put on hold and after an hour or so someone comes on and tells me we have nothing to do with payments call the insurance company. Round and round we go where it will stop nobody knows.
I expect to get a cancellation notice and to be without insurance any day now.