Quote
Originally posted by: snidely333
competition is good.
Originally posted by: snidely333
competition is good.
This idea needs some qualification. Before the 1978 Airline Deregulation Act, airlines competed with each other in terms of quality of service; prices were fixed by the government. Since then, airlines have been competing with each other on price, which has sometimes led to predatory pricing. The result for the past 35 years has been a decreasing quality in the inflight experience, especially for passengers in coach. As numbers of flights decrease in order to maximize profits and airlines go bankrupt or merge, airline passengers are treated to a continuously-declining quality of service. But it seems most people would rather save some money and suffer for the duration of the flight. At the same time, airlines continue to add on numerous fees, so the apparently low fares aren't really that low.
Companies can compete on quality and/or on price, but when the competition is based solely on the latter, the benefit to the customer is debatable.

