A.Y.C.E. Lobster Buffet Update

[Editor’s Note: We received this trip report from Mike B, who goes to the lobster buffet at the Palms each time he comes to Las Vegas. In this, his second about the lobster feast, he relates his experience with the new reservations system and provides fabulous photographic evidence of the entire process and meal. Thank you, Mike!]

I went on a Wednesday. Luckily, a week before my trip, I read about the new entry procedure and made a reservation for 4 p.m. I received a text confirmation that day and another a couple of days before my reservation.

I wanted to get there a little early to get the coupon validated at the Club Serrano booth; just as I arrived at the casino, I received a third text alerting me that my table would be ready a half-hour early.

I went to the rewards booth, validated my coupon, and headed over to the buffet.

When I got there, one person was ahead of me at the front where you see the greeter. I was quickly sent to the cashier where I paid and was immediately seated.

All I can say is WOW! What a difference from last September when I waited in line for a couple of hours. I’m not sure if this buffet has become less popular than then, but this time, it couldn’t have gone any smoother. I would say the seating area was about 75% full. No real lines at any of the food stations.